Enterprises must learn in order to survive and grow. The success of organisations, says Etienne Wenger, depends on their ability to design themselves as social learning systems (Wenger 2000, 226). New experience is necessary to take an organizationand the community surrounding itforward.
We are sent overseas. We go to a conference. We visit another department. We meet a stranger with a completely different perspective. . ..We have an experience that opens our eyes to a new way of looking at the world. This experience does not fully fit in the current practice of our home communities. We now see limitations we were not aware of before. We come back to our peers, try to communicate our experience, attempt to explain what we have discovered, so they too can expand their horizon. . .We are using our experience to pull our communitys competence along. (Wenger 2000, 227).
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