A study on the usage of Bangalore One centres reveals that the state government�s ambitious e-governance initiative is still suffering from birth pangs.
While only 2 per cent of the electricity bills are handled by these centres, about 4 per cent of the water bills of Bangalore city are respectively paid here, according to Bescom and BWSSB statistics. Besides, three months after the Bangalore One centres were launched in the city, half the services promised are yet to be introduced. At present the centres are mainly being used to pay electricity, water and phone bills.
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