A wide range of technologies are available to help microfinance providers improve efficiency, track operations more accurately, increase transparency, and reach new customers.
Yet the majority of microfinance institutions struggle to select the right technologies and get the most from their investments.
Donors should be realistic about what technology can achieve. In addition to providing funds, donors should ensure that microfinance providers follow good investment and management principles when choosing and implementing new technologies.
More: http://www.cgap.org/docs/DonorBrief_23.pdf
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