While presenting his report to the Prime Minister, Dr Manmohan Singh, the Knowledge Commission chairman, Mr Sam Pitroda, contended that instead of adopting e-governance technologies to help government employees process the data, it should be citizen-friendly to serve their purpose of getting things done quickly in a transparent way.
In its report, the Knowledge Commission has urged the government to take up various e-governance projects pertaining to ministries on a mission mode and prioritise them according to their respective needs. It said, in the first phase, eight sectors of Central ministries, like Income Tax (Ministry of Finance/Central Board of Direct Taxes), Passport & Immigration project (Ministry of External Affairs/Ministry of Home Affairs), DCA21 (Department of Company Affairs), Insurance (Department of Banking), National Citizen Database (Ministry of Home Affairs/Registrar General of India), Central Excise (Department of Revenue/Central Board of Excise & Customs), Pensions (Department of Pension & Pensioners Welfare) and Banking (Department of Banking), should be taken up.
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