Talk about remote control from India. In fact, remote infrastructure management services or RIMs is being touted as the next big wave after BPO and KPO.
And the job is a critical one too. It involves managing the infrastructure of Fortune 500 companies 24X7 from offices located in India and is fast emerging as a lucrative option for top Indian IT companies.
Currently, RIM business out of India is approx $200 to $300 million. By the end of 2006, it may surpass $1 billion. However, the global market for RIMs is between $86 billion to $150 billion.
"Remote management is done through an offshore operations management centre that monitors and manages the infrastructure, ensuring guaranteed uptimes, availability and enhanced performance," says Anant Gupta, COO, HCL Comnet.
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