Mobile government – a new frontier

This Global Dialogue Seminar is organised as an integral part of the eGovWorld 2007 Conference taking place in New Delhi on November 29-30, 2007 to connect a large and high profile audience in India with experts and e-government champions in other countries to share ideas on how to take public services transformation to the next level with the help of mobile technologies. The seminar will provide a platform to discuss a variety of mobile services being developed and deployed around the world and will highlight global best practices. The event will be webcast live for Country Offices and remote audiences to enable remote participation, and several country offices will also be connected via videoconference. M-government Mobile services are quickly emerging as the new frontier in transforming government and making it even more accessible and citizen-centric by extending the benefits of remote delivery of government services and information to those who are unable or unwilling to access public services through the Internet or who simply prefer to use mobile devices. In theory, many government services can be now made available on a 24x7x365 basis at any place in the world covered by mobile networks, which today means almost everywhere. According to an estimate by R. Chandrashekar, Additional Secretary (e-Gov), Government of India (keynote speaker at this seminar), approximately 50%–60% of government services in India can be delivered via mobile channel. This emerging trend in public service delivery has been called "Mobile Government" (M-Government) and is part of a broader phenomenon of mobile-enabled development (m-development) or leveraging the mobile revolution to enable development impact. Mobile technology takes electronic services and makes them available via mobile devices such as mobile phones and PDAs, bypassing the need for traditional physical networks. As more advanced mobile devices become more common, and faster rates of data transfer become possible, more useful and higher value-added mobile services will be possible and expected from all levels of governments (especially municipal), in different areas and sectors. Both developed and developing countries have been experimenting with mobile delivery of public services for the last 5–7 years, and there is plenty of experience to learn from for the newcomers to the M-Government agenda. For more information click here Source: Development Gateway

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